Practuoso Support

Contact

Email practuoso.support@gmail.com for account access, deletion, privacy, moderation, copyright, accessibility, or technical support. Practuoso is operated by Sookyoung Jang in Alabama, United States.

Do not send your password, password-reset link, authentication token, payment information, government identification, recordings, or sheet music. Remove unnecessary personal information from screenshots before sending them.

Account access

Use Forgot Password on the login screen to request a recovery email. If verification email delivery fails, retry from the verification screen after its cooldown. For security, support will not reveal whether another person's email has an account.

Account deletion

Open Profile → Settings → Delete Account. A newly registered or ineligible account can also initiate deletion from its gate screen. Confirm with your password and the required deletion phrase. Signing out is not account deletion. An accepted deletion request may continue if the network response is interrupted; contact support if completion is unclear.

Friends safety

Use the Safety options menu beside a Friend or activity to report or block. Blocking removes the connection and prevents future Friends access between the accounts. Include only information needed to understand a report. For urgent danger, contact local emergency services; Practuoso support is not an emergency service.

Practice or synchronization issues

Describe the screen, what you expected, what happened, device model, iOS version, and app version. If possible, note whether retrying after a stable connection changed the result. Do not send recordings or copyrighted sheet music.

Response handling

Requests are reviewed as reasonably practical based on urgency, safety, and complexity. Practuoso does not promise a universal response deadline. Privacy and legal deadlines are handled according to applicable law.